Refund policy

Returns, Refunds & Cancellations

No Returns are accepted. However, refunds are processed on a strict case-by-case basis only if redelivery is not possible and USPS is confirmed as undelivered by USPS after their internal investigation. 

No Cancellations are allowed unless the request is made within 10 days (including weekends) of placing the order.

What should I do if my order arrives damaged or is lost?

If your order is damaged or has not arrived, please email us at edwin@edwinhuang.com with your full name, shipping address, and order number. We will do our best to resolve the issue.